Payment
Payment can be done by credit card using a PayPal account or by transfer to our bank account.
Shipping
We ship worldwide and will ship the products within 3 business days.
All shipping costs are calculated before you pay at check out.
Payment must clear before shipping. Shipping fees include postage, envelope, packaging materials, etc.
Refunds and Exchanges
We hope you will be satisfied with our products you ordered but if for any reason you are unsatisfied please send us an email to info@consigliere-lubiana.com. We will give you a full refund provided if you return it to us within 14 days of receipt and in a re-saleable condition, i.e. in their original packaging, unworn, unwashed and complete with their original labels. Please include your name, address, the PayPal email the purchase was made from when contacting us or sending your item(s) back. All returns will be processed within 5 business days. We reserve the right to refuse a refund for items returned that are not in a re-saleable condition. Returned postage must be paid by customer. Consigliere Lubiana will not be held liable for any lost returns, so we strongly recommend you use a registered postal service and record the tracking details. We do not accept returns on sale or discounted items.
Please contact us before placing any order if you are in doubt or have any further questions!